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First Data Online Privacy & Cookie Policy

Effective 25th April 2014

First Data Merchant Solutions

Protecting the privacy of users of our site www.firstdatams.co.uk including all associated subdomains is important to us. Our Online Privacy & Cookies Statement is designed to inform you about our collection and use of personal information on this website. From time to time, First Data may make changes to this Online Privacy & Cookies Statement so we encourage you to check back and review it regularly to ensure you are aware of current practices.

The Online Privacy & Cookies Statement is available on the home page of this website and throughout the website where you provide us with personal information.

If you have any questions, please contact the First Data Privacy Office at dataprivacyoffice@firstdata.com or (888) 337-0434.

The Personal Information We Collect Through This Site is the Personal Information You Provide to Us.

The personal information we collect about you on this website is the information that you provide to us. This information may include, for example, name, mailing address, email address, phone number and similar information. In some cases you may provide it directly, such as by entering information into an application or online form, and in some cases you may provide it indirectly, such as the IP address of the computer or device you use to connect with us online.   We may use the personal information you provide us to:

  • provide you with the information you have requested,
  • facilitate and complete merchant-initiated or authorized transactions,
  • provide analytics and other value-added services,
  • comply with federal, state and local laws, including credit reporting laws and card association rules,
  • verify information and combat fraud, or
  • send you other information about First Data and its services that we believe you would find interesting.

When You Browse the First Data Website, We Do Not Seek to Determine Your Identity.

Personal information, such as your email address, is not included in cookies and is not collected unless you provide it to us. First Data does not disclose domain name or aggregate information to third parties other than vendors who assist us with our website and who are under contractual confidentiality requirements.

From time to time, however, we may disclose this information to fulfill legal or regulatory obligations or if we determine such disclosure is legally advisable or necessary to protect our rights, the rights of others, or to prevent harm (for example, for fraud prevention purposes we may confirm that your IP address matches the location you enter into an online form).  In addition, we may aggregate data about users of our site and use it for statistical or analytic purposes.  This information helps us to better understand our site’s users and how to improve our site and our offerings.

Information about Online Tracking

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked.  Tracking is not the same as using or collecting information in connection with a single website.  For these purposes tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. 

How browsers communicate the Do Not Track signal is not yet uniform.  As a result this site is not yet set up to interpret or respond to Do Not Track signals communicated by your browser.  Even so, as described more fully throughout this Online Privacy Statement, we limit our use and collection of your personal information.

For a description of Do Not Track protocols for browsers and mobile devices, or simply to learn more about the choices available to you, you can visit the All About Do Not Track website: http://allaboutdnt.com.

Use of Cookies on this Website

This web site may use cookies solely to aggregate information about the pages that users visit so that we can update and redesign, as necessary, our web site in order to provide you with the most useful information.

A cookie is a small file, typically of letters and numbers, downloaded on to a device such as a computer when a user accesses certain websites.  Cookies allow a website to recognise a user’s device.

Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.

Session cookies – allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term.

Persistent cookies – are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising

First and third party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.

For more information about cookies, including how to see what cookies have been set and how to manage, block and delete them, see: http://www.allaboutcookies.org.

This website uses the following cookies. You can delete, remove your consent and/or block cookies sent to you from this website but parts of the website may not then work.

  • To turn off all functional cookies used on this site, click here. (Note: You may need to clear cookies from your browser to remove cookies that have already been set.)
  • To turn on all functional cookies used on this site, click here.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Cookie Name

Cookie Purpose

More Information

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(www.firstdatams.co.uk)

These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google




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cdbp 
(www.firstdatams.co.uk)

These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Ignition One

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(www.firstdatams.co.uk)

These functional cookies are used to help us collect information about how visitors use our website. We use the information gathered to compile reports that help us to understand how people interact with our business. The cookies store unique identifiers that allow Response Tap to track a visitors progress through our website over time.

Click here for an overview of privacy at Response Tap

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(www.firstdatams.com domain)

These functional cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 

Click here for an overview of privacy at Omniture

 

We Are Committed to Protecting the Confidentiality of User Information.

Our policies limit access to personal user information that is collected from this website to our employees and agents and the employees and/or agents of our affiliates and business partners who need the information to fulfill their business responsibilities. First Data may disclose personal information collected online to our affiliates and to vendors who assist us with the website. In some cases, this may require your information to be sent to other countries. By supplying your information on this website, you consent to your information being transferred across national borders to First Data and its affiliates, vendors or agents.   Vendors and other outside contractors we engage are subject to our contractual requirements for safeguarding personal information.

Employees and others with duties related to this website must adhere to this Online Privacy & Cookies Statement.  Our employees receive annual training about the privacy policies and procedures of First Data Corporation and its affiliates and subsidiaries.    We appreciate that protecting consumer privacy is a key part of our trusted relationship with our clients.

Any employee violating this Online Privacy & Cookies Statement may be subject to disciplinary action, up to and including dismissal.

By using this website, you agree that your use of the www.firstdatams.co.uk including all associated subdomains are limited to the terms stated in any applicable agreement you have with First Data.

We Use Appropriate Security Safeguards.

At First Data, security is a priority. First Data employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security, and other appropriate technologies. First Data reviews and enhances its security systems as necessary.

This Web Site is Not Directed at Persons Under the Age of 18.

Our website is not directed at or intended for persons under the age of 18 and First Data does not knowingly collect or maintain information at our web site from persons under the age of 18.

This Web Site Uses Third Party Remarketing

This website uses a third party remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on a search results page or a site in the Display Network. Third-party vendors use cookies to serve ads based on visitors’ past visits to the First Data Merchant Solutions website.

This Website May Be Linked to Other Websites.

As you navigate our site, you may click to websites of our affiliated companies or business partners. Those web sites may have their own online privacy statements or policies. This Online Privacy & Cookies Statement will not apply when you move to one of these other sites because affiliate privacy practices and policies are tailored to the products and services offered by the individual affiliate. If you visit the pages and sites of our affiliated business units please be sure to review the privacy policies applicable to those sites.

We may create links to third-party websites. First Data is not responsible for the privacy practices employed by any third-party websites.  First Data’s privacy policies and practices do not apply to these sites.   First Data does not guarantee, approve, or endorse any information, material, services, or products contained on or available through any linked websites. First Data is not responsible for any content on sites linked from or to www.firstdatams.co.uk. First Data is providing links to those sites as a convenience and your connection to and use of any linked site are at your own risk.

This Online Privacy & Cookies Statement applies only to the information we collect on www.firstdatams.co.uk including all associated subdomains. This Online Privacy & Cookies Statement does not apply to information we collect through other methods or sources, including sites owned or operated by our affiliates, vendors or partners.